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24X7
Service all the 365 days.
In
the Internet economy, the challenge is to win new customers
and be assured of their long-term loyalty. 24x7LCS will
help you in achieving this. Utilizing the advantage of time
line difference between INDIA and European countries and
the availability of skilled persons for very affordable
pay we
make 24x7 service a reality.
Monthly
Reports about the visitors to your web site.
We
will forward you monthly reports about the number of Unique
visitors to your website, number of leads generated by 24x7LCS
and other statistics. Chat transcripts and caller history
data storage enables intelligent customer communications.
By creating a 24x7 interactive knowledge base, you can capture
key customer information and significantly improve customer
support.
Email
Support.
Web leads will be forwarded to your email in just 2 minutes
after we get a lead, we can even call you or send SMS to your
mobile you if the lead is hot. With additional cost we can
even provide answer your customers emails.
Real
time visitors (Traffic) monitoring
In order to bring your offline sales and customer service
experience online you need to look for alternatives that will
achieve the same impact Real time visitors traffic monitoring
of your web site is the best solution to achieve this.
Live
one to one text chat.
One customer will be handled by one CSR this helps in quickly
answering to the visitors queries.
Proactive
chat invitation.
Instead of the visitor clicking the Live Support icon we invite
the visitor to take our help in completing his job on the
website quick and smooth.
Sample
free trial period.
You can reduce costs and save on IT infrastructure through
a low monthly fees of less than $699 a month. If the contract
is signed for 1 year we provide 1 month free service.
Telephone
Support – Coming Shortly.
We can provide telephone support routing an 1-800 number to
ring in INDIA.
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