Services

We can assist your company in maintaining enterprise solutions at 3/4 of the traditional cost. That represents up to 25% reduction in operational costs!.

Email Marketing

  • Customized email campaigns
  • Inboxing of offers
  • Response Tracking

Data Management

  • Data Cleaning – Scrubbing
  • Data Organization
  •  Data Validation

Payroll Processing and Timesheet Management

  • Running Payroll
  • Invoicing
  • Timesheet Management
  • Executing Contracts
  • Employee Insurance Related Services

Order Taking Services

  • Application / Claims processing
  • Subscription services
  • Feedback collection for products / service / campaign etc
  • Polling / Media analysis.
  • Effective up-selling and cross-selling to existing customers during call

Pre-sales, Post-sales & Order fulfillment

  • Product enquiries
  • Order taking
  • Sales processing
  • Up-selling and Cross-selling
  • Documentations & payment queries
  • Post-sales product support

Technical Support / Help desk

  • Troubleshooting for products and services
  • Complaint registrations
  • Guiding customers in collecting information

Billing Information

  • Queries about account balance
  • Payment information
  • Changes in personal information, etc.

Credit Management

  • Credit authorization
  • Credit verifications
  • Collections